Hi Dagmara,

Everything has all arrived! Thank you so much for all your help in booking this holiday. I am sure they will have a wonderful time, thank you especially for all your prompt responses to our questions and your efficiency, it has been a pleasure booking with you. I remember when you even took my call on your day off!

I can assure you that if we have any more enquiries or bookings to Russia we will definately be booking with you personally.

With kindest regards,