Paula, Andrew, Lizzie and Alice Harrett

Dear Fouad
Just to let you know how much we enjoyed the IntoRussia organised City Break to St. Petersburg last week. To remind you - you helped advise about visa, hotel booking at Moscow Hotel etc.
We were very impressed with our tour guide (I think her name was "Vera" or "Mira" - not sure of spelling). She showed a genuine interest in her group, was very knowledgeable about St. Petersburg itself and made sure that all arrangements went smoothly, including transport to the airport on our final day. Please let the relevant personnel know about her effective management skills and nice personality - thanks.
The hotel was comfortable and warm. The upgrade went fine - no "hitches".
We will definitely recommend your company to other tourists.
Yours sincerely,