I would like to thank your organisation for providing my Brother, Uncle and myself with a most enjoyable holiday in Russia from 18th to 23rd August. Since we needed extra special attention due to my Brother being in a wheelchair your help and guidance was excellent. This was arranged via Bath Travel in Fordingbridge. The service provided by the Tour Guide 'Snow' and her Driver Serge was wonderful. They made sure we saw all the things we wanted to and helped with a ramp for the wheelchair to get into the car. We found Snow charming and very informative. She made the whole experience wonderful for us all and we learnt a lot about the city. We would like you to pass on to your Russian office our total satisfaction and sincere thanks to both Snow and Serge for making it a very special holiday. I would like to send Snow a photo of us and a personal note of thanks and was wondering if this could be forwarded to her via your office address?