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St Petersburg City Break Tailor-Made

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Paula, Andrew, Lizzie and Alice Harrett
February 2010

Dear Fouad
Just to let you know how much we enjoyed the IntoRussia organised City Break to St. Petersburg last week. To remind you - you helped advise about visa, hotel booking at Moscow Hotel etc.
We were very impressed with our tour guide (I think her name was "Vera" or "Mira" - not sure of spelling). She showed a genuine interest in her group, was very knowledgeable about St. Petersburg itself and made sure that all arrangements went smoothly, including transport to the airport on our final day. Please let the relevant personnel know about her effective management skills and nice personality - thanks.
The hotel was comfortable and warm. The upgrade went fine - no "hitches".
We will definitely recommend your company to other tourists.
Yours sincerely,

The Cunningham family, Liverpool
3rd September 2009

Just a line to thank you for your help over our recent excellent trip to St Petersburg - all went exactly to plan.

Sue Rostron
February 2008

Just a quick line to let you know the trip was a great success. All the transfers ran like clockwork and it was a real treat to have a car waiting especially for us. The hotel (Petro Palace) was very friendly, it's restaurant served unusual but excellent food and the location could not have been bettered, in our opinion.
The trip to Pushkin with troika ride was great, again our own car, driver and guide Svetlana. Svetlana was so good at her job, and really informative nothing was too much trouble. To quote Mother, she had "made an old lady very happy that day".
So, to conclude, I just wanted to say thank you to you and your team for arranging it all for me, getting me what I wanted, and that you will definitely be my first port of call should we start to plan another trip to Russia.
THANKYOU.

Les and Cathy Tench
April 2008

We had a fantastic time in St Petersburg and environs - everything worked well but how did you manage to arrange the wonderful weather? The weather HAD been awful so we took, in addition, all the gear we took to the Arctic last year!
We arrive and get six days of sun and clear blue skies!!!!!! As we drive to the airport to come home the clouds reappear!!
Mariinsky ballet just wonderful. We also had prearranged through recommendation a local guide and driver who combined to pack in an awful lot both in St P and outside the city. Will recommend St Petersburg and IntoRussia to friends and business colleagues with enthusiasm!

Mrs Jane L Sorrell
April 2008

Thanks for organising our holiday in St Petersburg. We loved everything about the fabulous city; the hotel, Grand Hotel Europe was excellent, the ballet, Swan Lake at the Mariinsky and especially our tour guide Oxana. She was so helpful, punctual and informative. Also the driver she used was very good, polite and punctual. Overall we had an excellent time and will definitely be making a return trip. Many thanks for all your help in organising this for us.

Matty Lough
February 2012

Dear Katie

We came back from our wonderful stay in St Petersburg last Saturday. We had a wonderful time. Everything was so well organised, the hotel was lovely and our guide Romija was fantastic, she brought everything alive, was very knowledgeable and nothing was too much trouble. We have to say that the time of year was perfect for the city, and it was great to be able to wander around the Hermitage and the summer palace with very small crowds of people.
Again, thanks to you all for a fantastic holiday.

Kind regards,

Reid Corin South Africa
July 2011

Dear Foaud,
I just want to thank you once again for your great organising skills. We have had an absolutely wonderful holiday in Russia and can hardly believe we head home today. There is next year and we will be back to Astoria and St Petersburg time.

Kind regards,

Fiona
July 2012

Hi Katie

Just a quick email to say thank you again for all your work in organising our trip to St Petersburg - it was fantastic!

We loved the city, it's a really fascinating, beautiful place.

Everything went smoothly with the travel to and from Russia, all the connections were fine, thankfully, and of course the weather out there was fantastic!!

Our tour guide, Ludmilla, was excellent, very warm and welcoming, and the drivers each day arrived promptly and courteously...the co-ordination was very good.

So, thankyou again for making the holiday so easy and enjoyable. I'll be recommending your services to anyone planning a trip to Russia!!

Kindest Regards

Stewart
September 2012

Dear Katie

Just to let you know that our trip to St. Petersburg was excellent.

All the arrangements worked perfectly including the two airport transfers. Both transfer guides were helpful and friendly and everything was on time. The excursions were superb and the main guide, Paulina, was both pleasant and very knowledgeable. Also the Ambassador hotel was excellent with a nice room and helpful and friendly staff.

We were particularly touched by the unexpected gifts for Eunice's birthday - wine and chocolates from the hotel and wine and flowers from Travel Representative.

Only one thing we thought might be an option to go to a typical, and not too grand, Russian restaurant for dinner.

All in all though we were very happy with the holiday and thought the service provided by your organisation was great.

Let me know if you would like more details.

Best wishes

Sheila Didcock
May 2013

A friend and I have recently returned from an amazing holiday in St Petersburg and I would like to sing the praises of our guide Alisa Rumyantseva. Alisa was so friendly and knowledgeable and she definitely made our stay far more interesting than it might otherwise have been. We can't wait to return...!

Tony Macken
October 2013

Dear Lissa,

Sorry for the delay in getting back to you.

On behalf of us all, a Big Thank You !

I can't tell you how much we all enjoyed our trip. Thanks to your planning and advice we had the most wonderful holiday. All was truly memorable.

Above all, we were delighted with the guiding services of Tatiana. She was professional, charming and extremely well informed. She also has a sense of humour, which is a huge bonus.

In addition to the itinerary planned by you, we got to the Mariinsky ballet, folk dancing, Swan Lake at the Hermitage, several cathedrals, the Russian Museum, and a number of great restaurants recommended by Tatiana. Needless to say, we were exhausted by the whole experience. But very,very happy.

This whole trip was very special for us all.

Thank you so much, and for your patience too ! It was a pleasure to deal with you.

Sincerely,

Linda and Ray
May 2013

Hello darlings,

First of all a very BIG THANK YOU for organising a great trip to Russia.

Both Leanna and Katya were so good and so knowledgeable. We didn't do the Peterhof palace in the end as we were church and 'palaced' out by the last day!!!!! St. Basils, St. Isaacs and the Church of the Spilled Blood were marvellous and were all the places/galleries/museums and even the cemetery that we were taken to. Food was good as was the service in both hotels.

Ray and I had, we think, the best experience of Russia we could have ever had. We'll never forget it and just wanted to thank you both for being so patient with all my questions and for all your suggestions on how to get the best out of the trip.

I hope you are both well and once again thank you. You will be highly recommended by us.

Very best wishes,

Robert Brown
July 2013

Dear Nicola

I would just like to say how much my wife and enjoyed our trip to St Petersburg (22-26th July) and to thank you and your colleagues for your excellent organisation. We felt we were in very good hands and had a really good journey , a good stay and saw and learned such a lot. The hotel you organised - Ambassador - was very good and well situated, close to so many of the sights of the city.

Our guide, Roumiya, from the Mir agency, was outstanding in every way and made our stay most informative and enjoyable. The drivers were most efficient and the whole city break was a superb experience.

Thank you for you part in helping us to get there and back and for organising all the details on all the days.

Yours sincerely

Chris Newton
September 2013

Dear Lissa,

I just wanted to let you know that we both had a truly wonderful trip. BA really took great care of us, particularly regarding the electric buggy. The staff at St Petersburg had a wheelchair waiting and we were ushered to the front of the queue.

Our tour guide (Tatania) was very knowledgeable, friendly and looked after us perfectly. Tatania arranged for us to see Swan Lake at the Hermitage and took great care to ensure that we were escorted and that Mr Beavan had help with all the stairs. It was a truly amazing performance and I will remember it for many years.

The hotel was first class and all the staff were so helpful and friendly.

I would highly recommend IntoRussia to anyone wishing to visit Russia and cannot thank you enough for all your professional help, courtesy and attention to detail.

Thank you again for making this a truly wonderful holiday.

Very best wishes

Iva STOYCHEVA
May 2014

Hi Lissa,

Thank you very much for organising the perfect trip for us. The stay in Nevsky Grand was very pleasant, we checked in at 10:30am as the room was ready waiting for us. The location of the hotel was simply amazing, really close to everything. The transfers were on time and the drivers were very friendly. We did not have enough time to visit everything, but we will definitely be going back.

Once again thank you for all your help.

Best regards,

Belinda
May 2014

Hi Dagmara

Russia was great thanks. We loved the Four Seasons hotel. Would definitely recommend. The service was excellent. We had really good weather-blue skies and did lots of sight-seeing. Ballet was great.

Regards

Mel
September 2014

Hi Lissa

Just wanted to say a big thank you as the trip went brilliantly and all connections ran smoothly. We had an amazing time and the drivers were brilliant as was the tour guide to the palace.

Many thanks

Paul Graham
June 2015

Hi Dagmara (and Lissa when she's back!)

Just to let you know that the Townends have called and had a fantastic time away - everything went very smoothly and they were very happy customers!

I know its been difficult at times but thank you for your patience and for making this happen for them!

Best regards

Susan and Meriel
June 2016

Dear Veronika

Thanks so much for the organisation of our recent trip to St Petersberg, on june 6th We had a great time all your plans went very smoothly ,the hotel was fine, and the tours were great, we got through the queues really easily with our local guide who was very informative,pleasant,and spoke very good English.

Your company was a very good choice.

Thanks

Alexandra
June 2016

Hi Dagmara,

I just wanted to let you know the group had a wonderful time in St Petersburg! They loved the hotel and the food and said there was plenty of it too. They really enjoyed the tours with the guide and found St Petersburg a fascinating place. All the transfers/trains/connections worked very well with no problems, all were on time and ran like clockwork. They were very well looked after.

Thank you so much for all your help over the last few months, you’ve been fantastic and very patient with us. You deserve a well-earned break!

Kind Regards,

Alexandra

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